By Kristin Oberdorf, Director, Change Leadership, Empactful Advisors In most organizations, change theory is written in conference rooms. Slide decks. Vision statements. Executive offsites. But what would change theory look like if it were written by a frontline employee instead of an executive? After years working inside high-stakes, operationally complex environments, I’ve come to believe this: frontline-centered transformation isn’t a softer version of strategy. It’s a sma