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By Kristin Oberdorf, Director, Change Leadership, Empactful Advisors In my previous article on Frontline-Centered Transformation, I talked about how to give agency to people who feel like they might not have any. Next, I wanted to share my observations about things that frontline employees know that executives rarely do. In nearly every transformation effort I’ve supported at Empactful Advisors and beyond, I’ve seen the same pattern: the frontline knows three critical truths

Written By: Cameron Welter, Strategy and Transformation Consultant, Empactful Advisors One of the most persistent organizational blind spots I see is the tendency to bring Corporate Affairs into the process only after strategic decisions have been made. By then, the role is reduced to messaging, mitigation, or mobilization – important, but far from the full value the function can deliver. The truth is simple: Corporate Affairs is most powerful when it’s upstream, not downstre

By Jimmy Leppert, Co-Founder and Managing Partner, Empactful Advisors Reducing hospital readmissions is a priority for most health systems. Many organizations launch initiatives and see early gains. Fewer sustain them. The difference is not effort; it is measurement and discipline. Readmission reduction is not a one-time initiative. It is an operational capability that requires clear metrics, consistent visibility, and a system for continuous improvement. Focus on Actionable