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By Justin Wasserman, Co-Founder of Empactful Advisors Hospital readmissions remain one of the most persistent and costly challenges in healthcare. Despite advances in care, many organizations still struggle to reduce avoidable returns, impacting patient outcomes, reimbursement, and overall system performance. Most strategies focus on processes, protocols, and technology. Those matter. But one of the most powerful – and often underutilized – levers sits at the frontlines: nurs

By Kristin Oberdorf, Director, Change Leadership, Empactful Advisors Most change frameworks are written from the top of the organization looking down. They start with vision, cascade into strategy, and end with execution plans. That structure makes sense on paper, but it often misses the lived reality of the people expected to carry the change forward. If change theory were written by a frontline employee instead of an executive, it would probably start somewhere very differe

By Kirsten Thorne, Advisor, Corporate Affairs | Empactful Advisors Growth strategies rarely fail because the market opportunity isn’t real. They fail because leaders underestimate the complexity of stakeholder expectations surrounding that growth. Investors want confidence and predictability. Communities want transparency and shared value. Policymakers want compliance, credibility, and transparency. Aligning those interests is not a communications exercise – it is a core stra